Exploring the Why, How, and Future Steps
When effectively put into practice, improving the scheduling process in home care can make a significant impact. A proficient scheduling team can lead to reduced staff turnover, increased client satisfaction, and accelerated agency growth. Join us for an enlightening panel discussion with HCAOA members Home Assist Health and CareFor as they share their cutting-edge approaches and ideas that are transforming scheduling. Participants will gain valuable insights and resources for immediate improvements and long-term success, including the utilization of AI technology.
Attendees of this session will gain knowledge in:
- Enhancing scheduling efficiency from the perspectives of schedulers, caregivers, and clients
- Recognizing and keeping talented schedulers: abilities, characteristics, professional aspirations
- Managing relationships effectively: coaching versus traditional management techniques
